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UK Telephone Network Switch Off

Are you ready?


The UK's telephone network is undergoing a big change. 


Copper products are no longer available in certain areas. The UK copper based network will be switched off and businesses will need to switch to full fibre.


Full fibre will provide speeds up to 10x faster than current technologies, offer 70-80% fewer faults, and futureproof the nation for decades to come.

Don't get left in the dark, it's time to upgrade & futureproof your business.

The below products will no longer be available:

ISDN2 Channels

ISDN30 Channels

ML Aux Channels

PSTN Products

ISDN Products

Any traditional broadband

Traditional broadband adding to an existing line


Talk about your options with our team:

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Products Affected & Alternatives


ISDN2 / 30



Products Affected:

SIP / Hosted

SIP / Hosted

SoGEA / FTTP / Leased Line



The legacy Public Switched Telephone Network platform uses underground copper wires to provide households and businesses with a reliable means to communicate, but the hardware has seen a steady decline over the last decade. It was designed primarily for analogue telephone calls. Nowadays, the service is almost entirely digital and can facilitate basic features such as caller ID, call waiting and voice messaging.  

ISDN or Integrated Service Digital Network is a telephone-based network system that operates by a circuit switch or dedicated line. Unlike PSTN that transmits data analogue, ISDN does so over a digital line. Some internet networks run on ISDN when options like DSL aren’t available in the area.

ADSL, or 'asymmetric digital subscriber line', is the standard kind of broadband. ADSL connects you to the internet over copper telephone wires, and it is the slowest and least reliable of the three main fixed line connectivity types. It's quite a bit slower than fibre optic broadband. 

Fibre to the Cabinet (FTTC) does exactly what it states on the tin. Put simply, FTTC broadband uses a fibre optic connection that runs from your provider to your roadside cabinets. The cabinet then connects to your home or business through a copper wire.  

Unfortunately, broadband speeds with FTTC can be far slower than full fibre connectivity because multiple users share just one connection. Strength is also dependant on the distance between the cabinet and your office HQ.  

Your voice and data connections are vital components of your business - but so are the costs of running multiple lines, their flexibility and how much control you have over them. SIP Trunking provides a flexible and low-cost alternative to ISDN for inbound and outbound voice calls.

Horizon is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

Single Order Generic Ethernet Access (SoGEA) is best described as ‘broadband without the landline’. Wave goodbye to those pesky line rental costs. With SoGEA, you only foot the bill for your broadband connection. 

Fibre to the Premises (FTTP) creates connections via the internet and is the fastest type of fibre on the market.  It’s considered ‘full fibre’, offering a dedicated fibre optic cable connection from your local exchange to your business. It’s also considered an advanced fibre delivery method, replacing the outdated part-fibre, part-copper broadband connections that FTTC uses.  Great for business use, FTTP can work efficiently in several devices at once. If you’re working with a tablet, laptop and mobile, FTTP delivers speeds much faster than FTTC without slowing down your other devices. There’s also less chance the internet will cut out halfway through an important conference or file sharing session.  

A leased line is a private bidirectional or symmetric telecommunications circuit between two or more locations provided according to a commercial contract. It is sometimes also known as a private circuit. Unlike traditional telephone lines in the public switched telephone network (PSTN) leased lines are generally not switched circuits, and therefore do not have an associated telephone number. Each side of the line is permanently connected and dedicated to the other. Leased lines can be used for telephone, Internet, or other data communication services.

Definition of terms:

ISDN2 / 30: 






Leased Line:


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