NDC offer maintenance and servicing contracts

We offer ongoing maintenance programmes to ensure that reliability is maintained, costs are kept to a minimum and your business efficiency maximised.

Maintenance Contracts

Hardware faults:

A phone system can be “mission critical” to a business. Few businesses can function without their phones! LG Systems are developed for reliability, occasionally a fault may develop on a phone or a component in the central system; this is when a contractual response to get the fault fixed, or phone or component replaced, is necessary.

All faults are logged and tracked on our client database, and many faults can be resolved over the phone and by remote access by our technical staff.

Our maintenance contracts are for 12 months and give you confidence that your system will be attended to if a problem arises, call 0870 8410070 for more details.

Ongoing Changes

All businesses go through changes as they evolve. New staff come on board, others move on, office layouts are changed and the business itself needs to change. We do not insist on carrying out all changes and charging you for a site visit each time. If the changes can be done by remote programming, a lower charge would apply. For customers with our Premium Cover as part of their maintenance contract, we will provide a number of remote programming changes free of charge. Call us on 0870 8410070 to ask for details.

Moves and changes

If required we can attend your site to make physical changes to your building wiring or provide more extensions, call 0870 8410070

For a free consultation, call our customer service team on 0870 8410070 .