IPECS - The small to medium business telecoms solution

IPECS from LG-Ercisson is the IP communication solution developed with small and mediumsize business in mind. The modular fully distributed IP architecture, rich set of easy to use features and broad range of optional applications, both hardware and software make IPECS the obvious solution for your business communications.

Your small to mid-size business communication system shouldn't complicate your business. It should be simple to install, use and grow with your business. Your communications system should configure and install easily to meet your needs. Use of the system should be clear and intuitive so users easily understand how to access a feature. It should grow seamlessly as your business grows without regard to geography. It should give your business the productivity tools and communication applications you need to succeed in a competitive environment.

LIK, Call Server and Gateway

At the heart of the IPECS platform is the IPECS Call Server. This highly reliable purpose built Call Server controls and maintains communications between end-points and shared network resources. Modular IPECS Gateways, which easily connect to the Call Server over any IP network, interface to an array of network resources from analog telephone circuits to advanced VoIP connections. The simple modular structure yields flexible configurations and installations to meet your business needs now and in the future.

The Call Server makes available an extensive set of features. From the basics such as Hold and Transfer to more advanced functions such as Least Cost Routing and Incoming Call Distribution, users easily access features through a single button on the phone. IPECS offers an array of terminals so each user has the right communications tool for the job. Select from any of the LIP-7000 series desk-top phones, IPECS Wireless LAN phones, PC or PDA Virtual phones or SLT as appropriate for each user. Even digital phones from your legacy LG-Ercisson system can be employed.

LG-Ercisson delivers a range of applications software designed to improve employee productivity and enhance the customer calling experience such as ez-Attendant which improves Attendant call handling; In addition, IPECS Application Integration Serivces allow both LG-Ercisson and 3rd party applications such as CyTrack to deliver a seamless overall communication solution for your small to mid-sized business.